Skip, pause or cancel
No minimum term and no cancellation fee. Cancelling takes effect immediately for future orders — a change made before the reminder email applies to the next shipment.
Subscriptions
Manage your subscription
No minimum term, no cancellation fee. Change the delivery date, skip a month or stop altogether — it takes about ten seconds.
Log in to manage your subscription. The next delivery date, the address, the payment method, skipping and cancelling all live in your account. We cannot show any of it on a page anyone could open.
Checked out as a guest, or cannot get in? Email us to cancel — give us the order number and we will stop it and confirm by reply.
A reminder before every charge
We email you 3 days before each renewal, so a charge is never a surprise. Price changes are notified at least 14 days ahead.
Timed to your last pouch
Each refill is sent so it arrives before the previous pouch runs out. Move the delivery date whenever it drifts out of step.
Still covered by the guarantee
An order already dispatched cannot be recalled, but every subscription order is covered by the same 90-day money-back guarantee.
Cannot get in, or want us to cancel it for you? Email scaleruvia@gmail.com